● Frequently Asked Questions · Ritual & Orders
Most asked questions.
Everything you need to know about our products, your order and your subscription.
● Products
About our formulas
What is ube? +
Ube is a purple yam native to the Philippines, cultivated for centuries for its nutritional properties and its natural amethyst color. Rich in anthocyanins, vitamin C and fiber, it fits into your morning ritual as a gentle and powerful gesture.
Do your products contain allergens? +
Our formulas are gluten-free, lactose-free and 100% vegan. Avena Suave contains organic oats — if you are celiac, choose Ube Puro or Coco Tropical instead.
Are the products suitable for pregnant women? +
Our supplements are natural and additive-free. As a precaution, consult your doctor before introducing any new supplement during pregnancy or breastfeeding.
What is the daily dose? +
One level spoon (approximately 5 to 8g depending on the formula) in a hot or cold drink, in the morning.
● Orders & Shipping
Your order
Which countries do you ship to? +
We deliver to metropolitan France, Belgium, Switzerland, and Spain. Shipping is free from 60€ purchase.
How long to receive my order? +
72 working hours in France and Spain. Allow 4 to 5 days for Belgium and Switzerland.
I haven’t received my confirmation email? +
Check your spam folder. Otherwise write to us at info@ritualube.com.
● Subscriptions
Your subscription
How does the subscription work? +
By choosing the 6-month subscription, you receive your formula every month at a reduced price, and the 6th month is free. You can modify, pause or cancel from your account at any time, with no commitment.
Can I change my formula during my subscription? +
Yes, from your customer account or by contacting us by email. The change takes effect on the next order.